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Sunray 3 Person Southport HL300SN Traditional Steam Sauna,
offers an excellent opportunity to unwind and recharge within your home's comfort. With its 3kW Harvia heater, it can reach temperatures of up to 175 degrees, and the provided water cask and spoon enable you to adjust humidity levels to your liking by adding water to the heater stones. Standard features include a thermo-hygrometer for monitoring humidity levels, ergonomic seating for added comfort, interior lighting, a tempered glass door, and a cabin made of natural Canadian Hemlock wood, ensuring durability and a pleasing aesthetic.
Key Specifications:
- Dimensions: 69" x 47" x 75"
- Harvia 3kW Heater with Finnish lava stones- Constructed from Canadian Hemlock wood
- Tongue and Groove Construction for easy assembly
- 7-year warranty against defects in materials and workmanship
- ETL/CSA Certified for electrical safety (220V, 20 amp plug)
FAQs:
- How is the sauna packaged?SunRay Saunas come with wooden panels pre-packaged in cardboard boxes, placed on a wooden pallet to ensure safe arrival. These boxes can be removed from the pallet and fit through doorways 24” or wider.
- Is the sauna pre-assembled?
No, the sauna arrives in panels that need assembly, secured with screws and metal latches, taking around one hour.
- How long does assembly take?
Assembly usually takes about an hour, requiring two people. Detailed instructions are included for guidance.
- Are special tools needed for assembly?
No, only a Phillips head screwdriver or a drill with a Phillips head bit is necessary.
- What voltage does the unit operate on?
All SunRay traditional steam saunas use UL listed plugs and run on 220V.
- Can the sauna be placed on the second floor?
Yes, as most saunas weigh between 300-400lbs, making them suitable for second-floor installation.
- Can the sauna be used outdoors?
No, except for outdoor models, all SunRay saunas are designed for indoor use only.
- How is the sauna cleaned?
After ensuring it's unplugged and cool, clean the wooden interior by mixing 3 teaspoons of baking soda into a gallon of warm water, wiping down the interior, and then using a wet towel to wipe it clean. Glass can be cleaned with glass cleaner. Outdoor saunas can be cleaned with a garden hose on a low/mist setting.
- How often should the sauna be cleaned?
The sauna should be cleaned every six months or as needed, with using a towel while in the sauna helping to reduce the frequency of cleaning.
ORDER CONFIRMATION
Thank you for choosing Relax Edge! Upon placing your order, you'll promptly receive an email confirming your order. This indicates that we've successfully received your order and processed your credit card payment. We immediately commence processing your order to ensure its availability for prompt shipment. Should any items be on backorder or unavailable, we'll promptly inform you via email and void the pre-authorization on your credit card. For items ready for immediate shipment (typically within 3 business days), we'll process the charges and proceed with shipping your order.
ORDER SHIPMENT
For in-stock items, expect them to ship within 1-3 business days from your order date, with delivery typically within 2-7 business days thereafter. Need it faster? Contact us for rush shipping options. Rest assured, we'll provide you with tracking information within 24 hours of your order leaving our warehouse, sent to the email address provided during checkout. If you haven't received tracking details within four business days, feel free to reach out to us at support@relaxedge.com. Please note, larger items such as saunas and tubs ship via freight and require a signature upon delivery. The shipping company will contact you to schedule a convenient delivery time.
PRODUCT QUALITY GUARANTEE
Upon receipt of your items, please inspect the packaging. If any damage is noticed, please refuse the package and note the damage on the delivery receipt. For any damaged items received, contact us immediately at support@relaxedge.com with accompanying photos. We'll swiftly process an insurance claim and work with you to resolve the issue, whether it be a refund or replacement.
CANCELLATIONS & REFUNDS
We understand sometimes things don't go as planned. Most items can be returned within 30 days of receipt, provided they're in new condition. However, certain brands may have exceptions:Legion Furniture: 7 Day WindowParis Mirror: 14 Day Window (non-returnable once installed)Returned products must be in their original packaging with all components intact. Due to health restrictions, personal hygiene products like bidets and toilets cannot be returned once opened or installed. For any issues beyond the return window, please contact the manufacturer directly.For your peace of mind, we offer an exclusive 30 Day Risk Free Trial on selected Bidets. Click here for details. Any damages should be documented upon receipt and reported to the delivery carrier for LTL or freight shipments. Restocking fees of up to 15% may apply to some items, and the customer is responsible for return shipping costs.All returns require an RMA number. Please contact us to initiate the return process.Should you have any questions about a product's return policy, don't hesitate to reach out. We're here to assist you within 24 hours. Refunds will be issued to the original credit card used for the purchase, as per our Product Quality Guarantee.
INSTALLATION & LIABILITY
For tubs and steam showers, it's imperative to have them installed by licensed professionals to uphold the manufacturer's warranty. The purchaser assumes full responsibility for proper use, operation, and installation, agreeing to indemnify Relax Edge against any liability claims. These products are not intended for commercial use.Customers are responsible for ensuring product compliance with local codes. If undergoing inspection, consult local authorities for requirements.In the event of failed inspections, returns are permitted under specific conditions, subject to restocking fees and return shipping costs.
We strive diligently to ensure that we provide the best possible prices online. If you come across another online store offering a lower price than ours, please inform us, and we will match their price. We want you to have full confidence that you are receiving the best price available for the product you're purchasing.
To request your discount, simply email us a link to the same product on our competitor's website, and we will issue you a discount code.
Please note that our 100% Price Match Guarantee is subject to the following restrictions:
Promotions such as rebates and buy-one-get-one-free offers are not eligible.
We cannot match prices for items that are out of stock.
The competitor's website cannot be a discounter or auction site (e.g., eBay, Overstock, etc.).
The competitor must be an Authorized Retailer of the item.
The Price Match Guarantee calculation includes the item price, sales tax, and shipping charges.
Excludes after-order adjustments on JNH Lifestyles (although we will match prices before the order).
Excludes after-order adjustments on Golden Designs Saunas (although we will match prices before the order)
Description
Sunray 3 Person Southport HL300SN Traditional Steam Sauna,
offers an excellent opportunity to unwind and recharge within your home's comfort. With its 3kW Harvia heater, it can reach temperatures of up to 175 degrees, and the provided water cask and spoon enable you to adjust humidity levels to your liking by adding water to the heater stones. Standard features include a thermo-hygrometer for monitoring humidity levels, ergonomic seating for added comfort, interior lighting, a tempered glass door, and a cabin made of natural Canadian Hemlock wood, ensuring durability and a pleasing aesthetic.
Key Specifications:
- Dimensions: 69" x 47" x 75"
- Harvia 3kW Heater with Finnish lava stones- Constructed from Canadian Hemlock wood
- Tongue and Groove Construction for easy assembly
- 7-year warranty against defects in materials and workmanship
- ETL/CSA Certified for electrical safety (220V, 20 amp plug)
FAQs:
- How is the sauna packaged?SunRay Saunas come with wooden panels pre-packaged in cardboard boxes, placed on a wooden pallet to ensure safe arrival. These boxes can be removed from the pallet and fit through doorways 24” or wider.
- Is the sauna pre-assembled?
No, the sauna arrives in panels that need assembly, secured with screws and metal latches, taking around one hour.
- How long does assembly take?
Assembly usually takes about an hour, requiring two people. Detailed instructions are included for guidance.
- Are special tools needed for assembly?
No, only a Phillips head screwdriver or a drill with a Phillips head bit is necessary.
- What voltage does the unit operate on?
All SunRay traditional steam saunas use UL listed plugs and run on 220V.
- Can the sauna be placed on the second floor?
Yes, as most saunas weigh between 300-400lbs, making them suitable for second-floor installation.
- Can the sauna be used outdoors?
No, except for outdoor models, all SunRay saunas are designed for indoor use only.
- How is the sauna cleaned?
After ensuring it's unplugged and cool, clean the wooden interior by mixing 3 teaspoons of baking soda into a gallon of warm water, wiping down the interior, and then using a wet towel to wipe it clean. Glass can be cleaned with glass cleaner. Outdoor saunas can be cleaned with a garden hose on a low/mist setting.
- How often should the sauna be cleaned?
The sauna should be cleaned every six months or as needed, with using a towel while in the sauna helping to reduce the frequency of cleaning.
Shipping
ORDER CONFIRMATION
Thank you for choosing Relax Edge! Upon placing your order, you'll promptly receive an email confirming your order. This indicates that we've successfully received your order and processed your credit card payment. We immediately commence processing your order to ensure its availability for prompt shipment. Should any items be on backorder or unavailable, we'll promptly inform you via email and void the pre-authorization on your credit card. For items ready for immediate shipment (typically within 3 business days), we'll process the charges and proceed with shipping your order.
ORDER SHIPMENT
For in-stock items, expect them to ship within 1-3 business days from your order date, with delivery typically within 2-7 business days thereafter. Need it faster? Contact us for rush shipping options. Rest assured, we'll provide you with tracking information within 24 hours of your order leaving our warehouse, sent to the email address provided during checkout. If you haven't received tracking details within four business days, feel free to reach out to us at support@relaxedge.com. Please note, larger items such as saunas and tubs ship via freight and require a signature upon delivery. The shipping company will contact you to schedule a convenient delivery time.
PRODUCT QUALITY GUARANTEE
Upon receipt of your items, please inspect the packaging. If any damage is noticed, please refuse the package and note the damage on the delivery receipt. For any damaged items received, contact us immediately at support@relaxedge.com with accompanying photos. We'll swiftly process an insurance claim and work with you to resolve the issue, whether it be a refund or replacement.
CANCELLATIONS & REFUNDS
We understand sometimes things don't go as planned. Most items can be returned within 30 days of receipt, provided they're in new condition. However, certain brands may have exceptions:Legion Furniture: 7 Day WindowParis Mirror: 14 Day Window (non-returnable once installed)Returned products must be in their original packaging with all components intact. Due to health restrictions, personal hygiene products like bidets and toilets cannot be returned once opened or installed. For any issues beyond the return window, please contact the manufacturer directly.For your peace of mind, we offer an exclusive 30 Day Risk Free Trial on selected Bidets. Click here for details. Any damages should be documented upon receipt and reported to the delivery carrier for LTL or freight shipments. Restocking fees of up to 15% may apply to some items, and the customer is responsible for return shipping costs.All returns require an RMA number. Please contact us to initiate the return process.Should you have any questions about a product's return policy, don't hesitate to reach out. We're here to assist you within 24 hours. Refunds will be issued to the original credit card used for the purchase, as per our Product Quality Guarantee.
INSTALLATION & LIABILITY
For tubs and steam showers, it's imperative to have them installed by licensed professionals to uphold the manufacturer's warranty. The purchaser assumes full responsibility for proper use, operation, and installation, agreeing to indemnify Relax Edge against any liability claims. These products are not intended for commercial use.Customers are responsible for ensuring product compliance with local codes. If undergoing inspection, consult local authorities for requirements.In the event of failed inspections, returns are permitted under specific conditions, subject to restocking fees and return shipping costs.
PRICE MATCH
We strive diligently to ensure that we provide the best possible prices online. If you come across another online store offering a lower price than ours, please inform us, and we will match their price. We want you to have full confidence that you are receiving the best price available for the product you're purchasing.
To request your discount, simply email us a link to the same product on our competitor's website, and we will issue you a discount code.
Please note that our 100% Price Match Guarantee is subject to the following restrictions:
Promotions such as rebates and buy-one-get-one-free offers are not eligible.
We cannot match prices for items that are out of stock.
The competitor's website cannot be a discounter or auction site (e.g., eBay, Overstock, etc.).
The competitor must be an Authorized Retailer of the item.
The Price Match Guarantee calculation includes the item price, sales tax, and shipping charges.
Excludes after-order adjustments on JNH Lifestyles (although we will match prices before the order).
Excludes after-order adjustments on Golden Designs Saunas (although we will match prices before the order)
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